The Norwegian mobile operator Network Norway (NwN) came to us with a wish to merge functionality they had in two existing apps. Namingly an app for basic administration and status of telecom subscriptions and services and another app providing various business functionality. Network Norway also had a goal for the user experience on mobile and web portal (MineSider) to bear resemblance to each other.
We set out to derive a new scalable design and make some tough prioritizations in the favor of usability and end user value. The app will evolve over time and be enhanced with new functions.